Analytics

See how buyers use your download pages

One dashboard for what happens after a buyer opens your download page: visits, downloads, the files and Bundles they take, how they use the page, and anything that needs your attention.

Once a buyer opens your download page, delivery happens outside Etsy's own screens. Delivery analytics shows you that part of the journey. It covers activity on your Pick Up My Files pages only and does not provide Etsy orders, revenue, fees, or profit.

From visit to download

Compare page visits with download actions and files delivered, and see the trend day by day. Choose the last 7, 30 or 90 days, then narrow it to one listing or one Bundle.

Top listings, top files and top Bundles show which products buyers actually collect. A Bundle's numbers count downloads of its files from any listing that delivers it.

Learn how buyers use your page

See how often buyers open a file preview, look inside a ZIP, read a help tag, search their files or use Select. We count the actions only. Nothing a buyer types is recorded.

If your page has an Etsy review block, the dashboard also counts how often buyers opened Etsy to leave a review. It counts those opens only, not the reviews themselves, which buyers write on Etsy.

A breakdown by device shows whether your buyers are mostly on phones or computers, so you know which layout to check first.

Spot delivery problems early

Visits without a download, stopped links and failed downloads each get their own number, so you know where to look before a buyer has to message you.

Delivery analytics is included from the Starter plan. Every plan, Free included, shows each link's own downloads and countries in Download protection.

How it works

Set up once, then forget it

  1. 01

    Publish a download page

    Connect a listing to a published Pick Up My Files page.

  2. 02

    Buyers use the page

    Visits and downloads are recorded on Pick Up My Files.

  3. 03

    Review delivery activity

    Filter by date range, listing or Bundle and follow up on issues.

Capabilities

What is included

Page visits

Count views of your active download pages.

Download actions

See how often buyers start a download. Download all counts once.

Files delivered

Count every file download that starts.

Download rate

Compare download actions with page visits.

Listings, files and Bundles

See which listings and files buyers download most and how each Bundle performs.

Buyer interactions

Previews opened, ZIPs looked inside, help tags read, searches and Select.

Etsy review opens

How often buyers opened Etsy to leave a review. Opens only, not reviews.

Devices

See which devices buyers open your page on.

Delivery issues

Visits without a download, stopped links and failed downloads.

Screenshots

See it in action

Delivery analytics with page visits, download actions, files delivered and download rate.
Daily visits and downloads with the top listings and top files.
Top Bundles by downloads, download pages and visitor devices in delivery analytics.

A better download experience starts with your first page

Stop replacing outdated download PDFs. Deliver a modern download experience that grows with your shop.